Terms and Conditions

At hy-cosmetics.com (referred to herein as “The Company”) we are committed in developing our website constantly. Please read our Terms & Conditions carefully since by entering the Site you are deemed to have accepted its Terms & Conditions. Updates of our Terms & Conditions are completed frequently, thus you should peruse these changes habitually.

1. Use of Content

The services and information provided by The Company are for your personal, non-commercial use only. The company does not make any warranties expresses or implied, as to the accuracy, adequacy, quality or fitness for any particular purpose or use and all such warranties are expressly excluded to the fullest extent that such warranties may be excluded by law. The information provided is only for general information and use are not intended to address you particular requirements.

2. Prices

Prices on our website may change at any time. The amount you will pay is the one shown at the checkout process at the time of the transactions.
Value Added Tax (V.A.T.) is included in all the prices shown in the website and is chargeable only for the transactions that the delivery will take place in a European Union (E.U.) member state.

3. Availability

If for any reason beyond our reasonable control, we are unable to supply a particular item, we will not be liable to you. Please note that we might ask you as to whether we can deliver a substitute product.

4. Acceptance

There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. Your order is an offer to buy from us. Nothing that we do or say will amount to any acceptance of that offer until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason and a refund will be issued.
To ensure availability of all our products customers may be limited to a maximum number of items.

5. Delivery Rates and Procedures – Cyprus

You can have your order delivered to your home or any other address with courier. Delivery rates vary depending on the destination and weight, starting with a minimum charge of 5 euros up to more than 20 euros. With every order made in Cyprus you can choose to pick up the goods form a nearby Travel Express store in Cyprus free of charge.Please allow up to 5-7 working days for preparation of your order. Delivery days may vary depending on the destination.

6. Return & Cancellation Policy

During your order procedure, you will be able to remove part or all of the products from your shopping cart by pressing the Delete button which is next to each of your products in your shopping cart. You will also be able to add more products or change the quantity of the products in your cart. Prior to your payment, you can still cancel the transaction and return to the screen. Your shopping cart is kept in your browser and you can change or cancel your order.

 7. Payment

You can pay by using any, VISA, VISA Electron, Mastercard and Maestro, Apple Pay, Google Pay and PayPal through the Payment Processing Platform Stripe.

8. Legal

The transactions of the electronic commerce are based under the Law, 156(I)/2004 and 197(I)/2007 of the Republic of Cyprus.

 9. Order Procedure

The order procedure in our Online Shop has the following steps:

Step 1: Shopping Cart
Select the products you wish to customize, follow the step-by-step customization process, and proceed to checkout. You can change or cancel your cart at this stage. If you want to proceed with the order you press button submit.

Step 2: Order Confirmation
Your order is now finalized and you can see the full analysis of total value. You should press the button of accepting the Terms & Conditions of The Company and then press Confirm in order to be forwarded to the Payment step. You will receive a confirmation email of your order after the completion of payment process.

Step 3: Payment
Please proceed with the payment of you order. Your order is considered as final and confirmed only after you finalize the payment procedures.

Step 4: Payment Confirmation
You will receive an email as a receipt of your transaction.

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